RADS – Repair & Assessment Distribution

Trusted, Affordable Auto body Repairs

Global access

We pride ourselves in our online, web based programme, the RADS Electronic Platform. This system manages all claim processes and can be accessed anywhere in the world.

Our unique system has much functionality and tracks all aspects from first contact made with the client to the final invoice, ensuring full transparency and fast, efficient service.

Available to all our partners

Our RADS Electronic Platform is available free of charge to all our Partners, with the following information available at the click of a button:

Tracking of all claims;
Turn-around times for contacting clients, authorisation process, invoicing, CSI tracking and complaint logging;
All documents loaded onto the RADS Electronic Platform can be accessed by our Partners, downloaded, printed or saved;
Comments made on the system can be viewed by all. The system stores a history of what was done on a claim (date and time) and who accessed the claim;
We have functionalities of sending emails directly from a claim and we are able to attach documents to this email;
Monthly, weekly and daily stats are available to all Partners and range from TAT, average costs, repair types (repairs or replacements), vehicles makes etc.
Our continuous development on our system ensures that you are kept ahead of the IT game at all times.