E – EMPATHY (Empathy is when you put yourself in someone else’s place to understand how they feel).
R – RAPPORT (is an understanding or relationship between people).
V – VALUE (A value can be defined as your personal belief on a moral or ethical issue).
I – IMPORTANCE (It means that it is a priority to you. For instance, most people would agree that their families are more important to them than anything).
C – CARING (When you care that means that you take interest in something or someone and you ensure that they are taken care of).
E – EFFICIENT (To be well organised and to perform tasks in an organised and capable way with the ability to function without wasting time).